Hello, friend.
I'm Max Zalaquett.

I'm intensely focused on designing experiences that positively impact the lives of humans. I've worked at Novant Health, then at Vanguard. Now I'm at FARM127, a Charlotte area non-profit aiming to provide support to young adults aging out of foster care.

Compass mentor network concept landing page
  • Product Strategy
  • Problem Definition
  • Product Market Fit

Proof of Concept: Mentor Network

Identified the problem and designed a solution for how young adults exiting the foster care system can get connected with mentors, with an emphasis on safety, agency, and relationship quality.

View project
Unified financial accounts panel showing activity across all accounts
  • Product Strategy
  • Systems Thinking
  • Stakeholder Alignment

Financial Accounts Panel

Designed a system-level account panel that helped investors see their full financial picture across fragmented financial services and act on what mattered.

View project
Three Patient Feedback Community mobile screens
  • Product Strategy
  • Data Analysis
  • Change Management

Patient Feedback Community

Defined a customer feedback community for a healthcare system, creating a clear participation model and an internal insight workflow that teams could actually use.

View project